Last Updated: [01-09-2026]
Welcome to John Stores Online Services & Stationeries.
These Terms & Conditions govern your use of our website, purchase of stationery products, and use of our online service/e-Sevai assistance services.
By accessing or using our website, placing an order, purchasing a product, or requesting an online service, you agree to these Terms & Conditions.
1. About Our Business
John Stores Online Services & Stationeries provides:
- Stationery products
- School and office supplies
- Printing and photocopy services
- Scanning services
- Online application assistance
- Government-related online service assistance
- Form-filling assistance
- PAN card application assistance
- Other online/e-Sevai assistance services offered through our store
We assist customers with online processes and applications. We are not a government department unless specifically stated otherwise.
2. Use of Our Website
You agree to:
- Provide accurate information when placing an order or requesting a service.
- Provide genuine and valid documents.
- Not use the website for illegal activities.
- Not provide false, fraudulent, or misleading information.
- Not attempt to damage, disrupt, or gain unauthorized access to our website.
- Not misuse our online services.
We reserve the right to refuse or cancel an order/service request where we reasonably believe there is fraudulent, illegal, misleading, or unauthorized activity.
3. Stationery Products
We sell stationery and related products through our website.
Product information, including:
- Product name
- Images
- Description
- Colour
- Size
- Brand
- Availability
- Price
is provided for customer reference.
Actual product colour, packaging, design, or appearance may vary slightly from images shown on the website.
Product availability may change without prior notice.
4. Product Prices
All product prices displayed on the website are subject to change without prior notice.
The price applicable to your order will normally be the price displayed at the time of checkout.
Applicable taxes, delivery charges, payment gateway charges, or other applicable charges may be added where applicable.
5. Online Services / e-Sevai Assistance
John Stores provides assistance for various online and government-related services.
Our services may include assistance with:
- Online applications
- PAN-related services
- Government portal applications
- Form filling
- Document submission assistance
- Printing and scanning
- Other online services available through our store
Important Price Notice
Prices shown for online/e-Sevai services are provided for reference and assistance charges. Actual government fees, statutory charges, portal charges, payment gateway charges, or other applicable charges may vary depending on the service and current government/portal rates.
Government fees and online portal charges are controlled by the relevant authorities/service providers and are not controlled by John Stores.
Where applicable, customers will be informed about additional charges before proceeding.
6. Government Services Disclaimer
John Stores Online Services & Stationeries is an independent service assistance provider.
Unless specifically mentioned, we are not affiliated with, endorsed by, or officially representing any Central Government, State Government, government department, or government authority.
We assist customers in using online services and submitting information through relevant portals.
Final approval, rejection, processing time, document verification, certificate issuance, or decision rests with the respective government department or authorized service provider.
7. Customer Information and Documents
Certain services may require customers to provide documents or personal information.
Examples may include:
- Identity documents
- Address proof
- Photographs
- Application information
- Supporting documents
Customers are responsible for providing correct and valid information.
We will use information and documents only for legitimate purposes connected with the requested service, order, support, or legal/business requirements.
We do not intentionally misuse customer information.
8. Document Uploads
If you upload documents through our website, you confirm that:
- You are authorized to provide those documents.
- The documents belong to you or you have permission to provide them.
- The documents are genuine and relevant to the requested service.
We recommend uploading only documents specifically required for the service.
9. Payments
We may accept payments through available online payment methods, including payment gateway services.
Payment processing may be handled by third-party payment providers.
We do not store complete card details such as full card numbers, CVV, or banking credentials on our website unless specifically stated otherwise.
Payment gateway charges, if applicable, may be displayed separately.
10. Order Confirmation
An order is considered successfully placed after successful payment confirmation and/or order confirmation from our system.
We reserve the right to cancel an order in circumstances including:
- Product unavailable
- Incorrect price due to technical error
- Suspected fraudulent activity
- Payment failure
- Incorrect customer information
- Other legitimate operational reasons
If payment has already been received for a cancelled order, an applicable refund may be processed according to our Refund & Cancellation Policy.
11. Intellectual Property
All website content, including:
- Logos
- Text
- Graphics
- Images
- Designs
- Website layout
- Branding
belongs to John Stores or its respective owners/licensors, unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially exploit our content without permission.
12. Third-Party Websites
Our website may contain links to third-party websites or government portals.
We are not responsible for:
- Third-party website availability
- Third-party content
- Changes to third-party websites
- Third-party privacy practices
- Government portal downtime
Customers should review the relevant third party’s terms and policies where applicable.
13. Limitation of Liability
We make reasonable efforts to provide accurate information and service assistance.
However, we are not responsible for delays, rejection, errors, downtime, or decisions caused by:
- Government departments
- Government portals
- Payment gateways
- Internet/network failures
- Third-party service providers
- Incorrect information provided by customers
- Events beyond our reasonable control
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page with a revised “Last Updated” date.
15. Contact Us
John Stores Online Services & Stationeries
Address: MGR Nagar,Podanur, Coimbatore, Tamil Nadu 641023
Phone/WhatsApp: 9677317495
Email: johnstores0325@gmail.com
Website: www.johnstores.com